Careers

Modern Trailer Sales is Indiana's oldest RV Dealer, we have been in business over 70 years! It's more than a job -- it's the opportunity to build a career, make a difference, and be part of an exciting industry.

The Warranty Administrator plays an important role within our parts and service team by ensuring payment is received from manufactures, vendors, and service contract companies due to repairs being made under warranty.

General Job Description

• Partner with our parts and service teams to review work orders for accuracy and bill appropriate warranty providers.
• Communicate claim status on work orders and with parts and service departments.
• Ensure warranty claims are submitted to manufacturers and suppliers while complying to specific manufacturer or supplier guidelines (i.e. photos, videos, notes and other documentation needed.
• Actively monitor claim status to ensure monies are received in a timely manner and identify any outstanding warranty payments.
• Manage claim shortages from manufacturer or vendors and provide explanation to leadership on why claim is shorted.
• Assist in obtaining technical documentation and diagram from manufacturers on how to complete certain warranty repairs when needed from service teams.
• Partner with leadership to identify and set production goals around the warranty claims process.
• Other duties as assigned by management.

Candidate should have:

• High School diploma or equivalent
• 2 years of office experience in a fast-paced environment
• Previous Warranty processing with RV, Auto or Power Sports preferred but not necessary.
• Must have strong and proven writing abilities.
• Highly developed communication skills, attention to detail, and ability to work well under pressure to achieve deadlines.
• Ability to effectively work independently and within a team.
• Willing and able to learn software systems.

Key Characteristics:

• Self-Motivation - A team player who takes ownership, creates solutions, and drives results to get the job done.
• Hustle - Strong multi-tasking, time management and prioritization to manage multiple initiatives at once.
• Attitude - A positive attitude and willingness to work hard will serve you well.

We offer excellent pay, great benefits and a family friendly work environment that allows for future career growth.

Become a valued employee in a fast growing industry. Send your resume to info@moderntrailer.com or stop by our state of the art showroom to fill out an application.

Responsibilities:

• Clean RVs inside and outside
• Prep RV for customer purchase and inventory display
• Attention to detail a must
• Maintain a clean and safe environment
• Performs other miscellaneous duties as assigned by manager

Requirements:

• Housekeeping or car detailing experience is preferred
• Valid Driver's License and acceptable driving record
• Clean Background check
• May have prolonged periods of standing, stooping, crawling, and bending
• May lift up to 50 lbs

Responsibilities:

• Position involves all aspects of repairing a recreational vehicle (RV)
• Basic understanding of carpentry, plumbing, appliances, and electrical systems.
• Diagnose, inspect, adjust, repair or overhaul/recondition recreational vehicles
• Create work orders including parts needed
• Plan work procedures using parts list, technical manuals and/or diagrams
• Perform repairs on mechanical, electrical, plumbing, HVAC and hydraulic systems
• Repair or replace internal and external components including window, doors, drawers, flooring, cabinets and related fixtures
• Examine or test operation of parts or systems to ensure accuracy of repairs • Produces timely and detailed service reports

QUALIFICATIONS:

• Experience preferred but not a requirement
• RV training will be provided
• Experience in construction, automotive, plumbing, electrical or building maintenance helpful
• Must have a valid Driver's License with clean, insurable, driving record
• Clean Background Check
• May have prolonged periods of standing, stooping, crawling, and bending
• May lift up to 50 lbs